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Privacy Policy for Kraftscart LTD
Effective Date: February 3, 2026 Last Updated: February 3, 2026

At Kraftscart LTD, we are committed to protecting the privacy and personal data of our artisans and their customers. This policy explains how we collect, use, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect information that allows us to provide a seamless digital marketing experience for African artisans.

A. Artisan Information (Service Users)
Contact Details: Name, email address, and WhatsApp phone number.

Business Details: Business name, location, craft category, and product images/descriptions.

Payment Information: Transaction details for subscription plans (processed via secure third-party gateways).

B. Customer Information (End Users)
Lead Data: When a customer interacts with an artisan’s WhatsApp store, we may facilitate the transfer of their name and order details to the artisan’s WhatsApp.

Usage Data: IP addresses, browser types, and device information to optimize site performance for low-data environments.

2. How We Use Your Information

2. How We Use Your Information

- We use the collected data to:

  • - Generate and host yourBio-link mini-website.

  • - Populate theKraftscart Online Business Directory.

  • - Facilitate theWhatsApp Checkoutprocess.

  • - Manage Google Map listings and social media advertising.

  • - Send updates regarding our bi-annual outdoor sales events.

3. Data Security

Kraftscart LTD does not sell your personal data. We share information only in the following contexts:

Public Directory: Information you provide for your business profile (name, location, craft) is public by design to help you generate leads.

Artisan-Customer Bridge: When a customer initiates a checkout, their order details are sent directly to the artisan via WhatsApp. Please note that WhatsApp’s own privacy policy applies to those conversations.

Service Providers: We may share data with hosting providers and payment processors necessary to run our infrastructure.

4. Data sharing and Disclosures

Kraftscart LTD does not sell your personal data. We share information only in the following contexts:

  • Public Directory:Information you provide for your business profile (name, location, craft) is public by design to help you generate leads.

  • Artisan-Customer Bridge:When a customer initiates a checkout, their order details are sent directly to the artisan viaواٹس ایپ. Please note that WhatsApp’s own privacy policy applies to those conversations.

  • Service Providers:We may share data with hosting providers and payment processors necessary to run our infrastructure.

5. Your Rights

As a user in Nigeria or elsewhere, you have the right to:

  • Access:Request a copy of the data we hold about you.

  • Correction:Ask us to update or fix inaccurate information.

  • Deletion:Request that we \\"forget\\" your business and remove your link/listing.

  • Withdraw Consent:Stop receiving marketing strategy recommendations at any time.

6. Cookies and Tracking

We use minimal cookies to remember your login session and analyze directory traffic. We do not use invasive tracking pixels that compromise your data privacy.

7. Contact Us

If you have questions regarding this policy or how your craft\'s data is handled, please reach out to our Data Protection Officer:

Kraftscart LTD Address: 94 Cameroon Road, Aba, Abia State, Nigeria. Email: privacy@kraftscart.com; WhatsApp Support: [+2347068639363]